Opening an Account

If you have never placed an order with us, please follow the new account setup process.

If you purchase merchandise on open account, all bills are due within 30 days of the date on the invoice. Invoices must be paid in the currency that they are billed in and must be remitted to the address on the invoice. There is no finance charge on any open account that is paid promptly. However, if an invoice is unpaid 30 days past this date, a finance charge for late payment will be assessed on the total invoice amount back to the date of billing. We reserve the right of set-off and deduction for any amounts owed. If you fail to make payment within 30 days, we may defer shipments until payment is made, or cancel all or part of an unshipped order. If you dispute a charge, all other amounts are still due when invoiced. We are not responsible for any incidental or consequential losses, damages, lost profits, or expenses directly or indirectly arising from such cancellation or delay.

Balances not paid on time will be charged at 1.5% per month or at the highest rate allowed by law, as well as service charges including collection and court costs plus attorneys’ fees or other mutually agreed upon terms.

We reserve the right to require deposits. We reserve the right to require payment for any shipment in advance, or other satisfactory security. A deposit of 50% or more may be required for large orders, or if an account is over its credit limit. In some instances we may require a Letter of Credit if payment is not promptly received, any unshipped orders may be canceled and you will remain liable for all unpaid accounts. Accounts that do not qualify for net 30 terms will be asked to pay for their orders in advance. We may also file a UCC-1 Financing Statement as a secured party and have a lien against you for any sums owed for our services and any amounts we advance on your behalf.

Returned check service charge. We will assess a charge of $25 on all returned checks. This charge must be paid before open account terms are reinstated. (Does not apply to government orders.)

Tax information. American Hotel Register Company is registered for sales tax purposes in most states. We are required by law to bill and collect sales tax from customers whose orders ship to certain states. In states where we are not registered, you may be required to pay use tax directly to your state revenue office. If your shipment should be exempt from tax, please fax your exemption certificate to our Tax department at 1-847-743-3991. (Does not apply to government orders.) You are ultimately responsible for the payment of all taxes on the sale or transportation of any order.