Ordering Information and Shipping
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Phone: 1-800-766-6676 | Outside the U.S.: 1-847-743-6016 | Fax: 1-847-743-2075 | government@americanhotel.com


Include contact information and shipping papers to expedite your order. Please be sure to provide the name, phone number, fax number, and e-mail address of the person who placed the order. Also, be sure to send shipping papers with your order. If we need to write to you for a TCN (Transportation Control Number) or export instructions, you could lose three to eight weeks in shipping. We can only ship via Parcel Post to APO and FPO addresses. If ordering from outside the United States, please provide complete information about the port of embarkation and the exact labeling for boxes.

Prices are F.O.B. Destination (CONUS) on orders over $350.00.

Shipping Methods. We work regularly with the U.S. Dispatch Agency, Military Ocean Terminals, and the State Department to deliver your merchandise fast! To save you money, we will consolidate orders from various departments and make a single shipment if we receive several orders from the same embassy. We are familiar with the requirements for shipping, packing, paperwork, and marking shipments properly. For embassies, we can ship by Parcel Post, Air Parcel Post, and Pouch, as well as by conventional foreign shipping methods. Our shipments are packed in containers by the U.S. Dispatch Agency.

Let our experts work with you to determine the best shipping method. Our professional staff has the expertise to deliver your order fast and within budget.